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Practical help for using Bowen Basin Index — from finding suppliers and managing business listings to verification, Project Watch, advertising, privacy and account support.
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The FAQ is organised around the way people actually use BBI: finding capability, managing a profile, checking what verification means, following projects and getting support.
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Contact BBI ↗What is Bowen Basin Index?
BBI also publishes Project Watch and regional industry information to help users understand both who operates in the market and what activity is happening around them.
Who is the directory designed for?
Is Bowen Basin Index affiliated with a mining company or government body?
Which Queensland regions does BBI cover?
Explore Queensland regions →
Is BBI only for businesses physically located in the Bowen Basin?
What is the best way to find a supplier or contractor?
How are businesses organised into categories?
Can a business appear in more than one category?
Can a business appear in more than one location?
What information should I review on a business profile?
Does appearing in search mean the business is suitable for my project?
How do I list my business?
Is it free to list my business?
Why is my business already listed if I did not submit it?
Can I claim an existing business listing?
Request help claiming a listing →
What can I update after I control my listing?
How long does listing approval take?
Can I request correction or removal of my listing?
Email directory support →
What if there are duplicate profiles for the same business?
What does a Verified listing mean?
Does Verified mean BBI endorses or certifies the business?
How accurate is information in the directory?
What should I independently verify before engaging a supplier?
What should I do if I find incorrect information?
Report incorrect listing information →
Where do I sign in to manage my BBI account?
I cannot access or manage my listing. Who should I contact?
Can someone else in my company update our listing?
Do I need an account just to browse the directory?
What is Project Watch?
Where does Project Watch information come from?
Can I submit a project update, contract award or industry announcement?
Submit to news@bbindex.com.au →
Does submitting information guarantee publication?
What information should I include with a Project Watch submission?
Can Project Watch include advertising or sponsorship?
What advertising opportunities may be available?
Is a paid promotion the same as a Verified listing?
How do I enquire about advertising?
Can small or regional businesses advertise on BBI?
How is information submitted to BBI used?
Can I request removal of my business information?
Does BBI guarantee every listing or project update is complete and current?
Does BBI recommend that I engage a particular supplier?
Which email address should I use?
Open the Contact BBI hub →
Discovery is not supplier approval.
BBI makes industrial capability easier to find. It does not replace the buyer's technical, commercial, safety or procurement checks.
Read verification & accuracy FAQs ↓A business profile appears in the BBI directory.
The business has actively confirmed or updated information with BBI.
The buyer performs their own due diligence for the specific work.
The buyer makes their own commercial procurement decision.
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