Find the right route.
Reach the right team.
Business listings, advertising, Project Watch submissions and directory support each have a direct path. Start with what you need and BBI will point you to the right inbox.
One platform.
Four direct routes.
Choose the enquiry type that best matches what you need. The image, inbox, suggested subject and preparation checklist update together.
For business enquiries, feedback, partnerships and questions about Bowen Basin Index.
Give the team what they need
the first time.
A focused enquiry is easier to action. The recommended information below follows the route you selected above.
- 01
Your name, business and preferred contact details.
- 02
A clear summary of what you are contacting BBI about.
- 03
Relevant page, listing or project links where applicable.
- 04
Any supporting information that helps explain the request.
For listing corrections, include the existing BBI profile URL. For Project Watch submissions, include a public source or supporting material where available.
From question to the right destination.
Choose
Select the enquiry route that most closely matches what you need.
Prepare
Use the route-specific checklist so the request arrives with useful context.
Send
Use the direct inbox and suggested subject generated for your route.
Self-serve first
For common directory actions, use the dedicated pages below when they are faster.
You may not need
to email us.
Common directory and Project Watch actions already have dedicated BBI pages. Start there when it gets you to the answer faster.
Find a Queensland firm.
Search contractors, suppliers, engineers and industrial businesses.
Browse directory ↗Add your business to BBI.
Submit a company for inclusion in the Queensland industrial directory.
Start a listing ↗
Promote your capability.
View advertising ↗
Track major Queensland activity.
View Project Watch ↗Understand how BBI works.
Search, categories, regions, listings and profile information.
Read the guide ↗ 06 · REGIONSBrowse Queensland locations.
Move through BBI by industrial region and local capability.
Explore locations ↗Four inboxes.
No guesswork.
Mackay, Queensland · Serving Queensland's mining, industrial and infrastructure network.
General & business enquiries
info@bbindex.com.auCampaigns & partnerships
advertising@bbindex.com.auNews & project updates
news@bbindex.com.auDirectory & listing help
support@bbindex.com.auCommon contact
questions.
For broader directory questions, the full BBI FAQ contains additional guidance.
View full FAQ ↗01I need to correct or update a business listing. Where should I send it?+
Send listing corrections and directory support requests to support@bbindex.com.au. Include the BBI listing URL, the information that needs changing and any useful supporting detail.
02Where should I send a project announcement or contract award?+
Send relevant project, investment and industry updates to news@bbindex.com.au. Include the project or company name, Queensland location, announcement date and a public source or supporting material where available.
03I want to promote my company to BBI users. Which contact should I use?+
Advertising, sponsorship and promotional enquiries should go to advertising@bbindex.com.au. You can also review the dedicated advertising page before getting in touch.
04I want my business added to the directory. Do I need to email first?+
No. The fastest starting point is the List Your Firm page. If you run into a listing or account issue, use the support inbox.
Still not sure where
your enquiry fits?
Use the general inbox and include enough context for the request to be understood. BBI can direct it from there.